Enhance your skills through educational opportunities and show your skills by seeking certification. Be the first to lead the way to enhancing your resume through continuing education.
Depending on structure and availability.
Programs vary according to teachers.
Duration: 10 Clock Hours/5 Instructional Weeks
Understanding the importance of customer service is a critical turning point for many businesses today. Businesses have begun investigating ways to improve and measure customer service. Measurement and understanding of customer service is critical to the continuation of a business. Many companies are analyzing their current mission and realigning it to be increasingly customer-focused. Do you give return business to a company that provides poor customer service support? Probably not! You and everyone else want better customer service, and it’s one of the driving forces of why consumers shop at one place and not another.
#8010 | Meets 1 Day Per Week
(6:00 p.m. – 8:00 p.m.)
September 19, 2019 (Thursday)
January 6, 2020 (Thursday)
Certificate of Completion
As you can see, students are active & hand on in their program. This is a showcase of Hands-On Learning turning into Real-World Experience.
Hands on Learning. Real World Experience.