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Enhance your skills through educational opportunities and show your skills by seeking certification. Be the first to lead the way to enhancing your resume through continuing education.

DURATION
5 WEEKS
FEE INFORMATION
$125.00

  • $150.00

    Customer Service & Sales

    This quick course covers customer service & sales:
    • Understand purchase options
    • Customer life style
    • Assess & meet customer needs
    • Execute sales & upselling
    • Build a resume & shine!
      Certificate: Customer Service & Sales NOTE: This includes online format/exam Textbook available for $75

    #2102  |  14 Clock Hours/2 Weeks (6:00 p.m.- 8:30 p.m.) Monday/Tuesday & Thursday Start Date:  10/7/24; 11/11/24; 12/9/24; 2/24/25; 3/10/25 or 5/19/25

    14 Clock Hours/2 Weeks

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  • $150.00

    Retail Industry Fundamentals

    Learn basics in the retail industry:
    • Define industry terms and recognize the retail cycle.
    • Identify economic impact of retail.
    • Define and understand customer service and sales.
    • Understand various technology tools used in retail.
    Certificate:  Retail Fundamentals NOTE:  This includes online format/exam Textbook available for $75

    #2101 |  Meets 2 Days/5 Clock Hours (6:00 p.m.- 8:30 p.m.) Monday & Tuesday Start Date: 10/7/24; 11/11/24; 12/9/24; 2/24/25; 3/10/25 or 5/19/25

    5 Clock Hours/1 Week

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  • $250.00

    Business/Leadership

    LEARN THE STEPS TO BECOME A LEADER! Be the best you can be at the workplace and increase your leadership and management skills with this 6-week course. This course will guide you in ways to be the best at your job and discover how to manage situations and lead employees effectively. If you have a group at your workplace that needs training, please ask about having this course taught at your work facility. Call about additional dates at (330) 296-2892, Ext. 551011

    #2100| Meets 1 Day Per Week/5 Weeks (6:00 p.m. - 9:00 p.m.)/Thursday

    Class Dates:  1/7/25 Certificate of Completion

    5 Weeks

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